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Augur manages:
events from your devices and applications,
alerts from your other management systems, and
provides intelligent workforce dispatching.
Augur's approachable
configuration GUI
and 100% Java
plug-in API
automate the execution of
your business rules — increasing Operations efficiency,
proactively improving service levels,
and adding consistent accountability and traceability.
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Event Management
Log entries, SNMP traps, application output, etc. are
simultaneously collected and analyzed by Augur.
Augur's customizable rules engine processes streams of heterogeneous
messages, and generates or clears root-cause
alerts.
Unified View
Multiple viewers of various granularity provide secure tools for
NOCs, managers, technicians, and customers.
Alerts can be viewed together (or separately),
with filters constructed of reusable building blocks.
Role-Based Security
Viewing, interacting, and configuration are all
secured by role-based permissions.
This supports multiple administrator levels,
departmental divisions, and
extranet views for both internal and external customers.
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Workforce Management
A full-featured notification system
automates workforce dispatching,
ensures consistent accountability,
and ultimately improves service levels.
Fine-grained controls ensure notify the right personnel
based on alert type, location, schedule,
and your business rules.
Work Remotely
In addition to Augur's unlimited client licensing,
Augur's one-way and two-way paging messengers
support several ways to do work while away from a computer.
Scales for the Largest Companies
Augur's distributed server architecture scales to
handle the largest event stream loads. Its configuration
tools, notification systems, and visuals
accommodate thousands of users.
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Documents
