Configuration Editor

All configuration is done via one tool.  Concurrent editing sessions are managed.  Saved changes automatically take effect across all servers and clients... no need to stop/start anything.

Alert Viewer

View your alerts, and interact (as authorized) via the responsive interface (not a web page)

Gateway Viewer

All your event source connections are managed.  You can start/stop each connection, disable paging, and set idle time-out alerts per gateway.

Testing Tools

The rule tree tracing tool is a web browser utility. It traces the path and parsed variables for sample events you provide.  This helps you debug rules.  Other built-in tools help you validate paging configurations and even test regular expressions interactively.

Reporting Tools

Graphical representations and tree-based hierarchies display very fine-grained details of alert life spans.

Customers

Sprint Nextel, Korea Telecom, U.S. Air Force, Lan Communications (Eircom), ...